Frequently Asked Questions

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Once your company becomes a client of Identity Innovations you will have access to even more FAQ’S. If you have a question that is not answered please contact one of our client specialists anytime by calling
888-474-1118

Q. What is included in a background check?
A.Background screening are designed to meet the unique needs for each company. For example a company may want a criminal history report, while others may want a driving, criminal, and a social security search. Each company will want information that helps form a clear history of the prospective candidate. Pieces of this matrix provided below can be included in a background check. Some reports will be catered to specific industries.

Driving records	Vehicle registration	Credit records	Criminal records
Social Security no.	Education records	Court records	Workers' compensation
Bankruptcy	Character references	Neighbor interviews	Medical records
Property ownership	Military records	State licensing records	Drug test records
Past employers	Personal references	Incarceration records	Sex offender lists

Q. Why conduct background checks on
potential employees?
A. Performing due diligence background checks on potential employees will help protect your company from unwanted awsuits. Screening applicants also helps keeps your turn over rate low, which increases your productivity and lowers personnel costs.

Q. What is negligent hiring?
A. Negligent hiring mainly refers to an employer’s
obligation to refrain from hiring an applicant that may cause harm in a negligent or malicious act. These acts can be against other employees, or outside parties leading to legal ramifications.

Q. Who sets the standard in the background screening industry?
A. The standard for this industry was established by the Federal Trade Commission. For more information please visit www.ftc.gov. The Fair Credit Reporting Act (FCRA) is the governing doctrine.

Q. Does your company verify the information?
A. Yes. Identity Innovations representatives, and
its affiliates retrieve information directly through the Municipal and Superior Courthouses throughout
the United States. Once the information is received
our researchers provide a quality assurance check prior to releasing the information to the customer.

Q. How many years of criminal history are you able to obtain?
A. The standard practice in this industry is seven years. The FCRA has listed all criminal convictions can be reported indefinitely, although some states such as California only allow seven years worth of data to be reported.

Q. Am I required to have a potential employee sign a release form to complete a background check?
A. Yes. Pursuant to the Fair Credit Reporting Act,
all pre-employment backgrounds are considered Consumer Reports, whether or not they contain
credit information.

Q. Can I fax you a release?
A. It is not necessary to fax the release. The Fair Credit Reporting Act requires that your applicants must express written permission for you to access any of their information, and it is necessary that you keep this signed document for review. There maybe times when Identity Innovations may request copies of the signed release for audit purposes.